🔐 Privacy Policy — KeySmart Auto Locksmith
Effective Date: [2025-11-16]
Website: keysmartautolocksmith.com.au
📘 Table of Contents
- 1. Introduction
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Sharing of Information
- 5. Cookies & Tracking
- 6. Data Security
- 7. Your Rights
- 8. Third-Party Links
- 9. Children’s Privacy
- 10. Policy Updates
- 11. Contact Us
1. Introduction
KeySmart Auto Locksmith (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or website.
2. Information We Collect
We may collect the following information:
A. Personal Information
- Name
- Email address
- Phone number
- Address / Service Location
- Vehicle details (make, model, year)
- Messages submitted through forms
B. Automatically Collected
- IP Address
- Device and browser type
- Pages visited
- Analytics data
C. Service Data
Includes diagnostic results, job notes, and limited key/lock information (excluding sensitive immobiliser codes).
3. How We Use Your Information
We use your data to:
- Provide locksmith services
- Respond to enquiries
- Send booking confirmations
- Improve our website
- Process payments
- Meet legal & insurance requirements
4. Sharing of Information
We may share your information with:
- Payment processors
- SMS & email providers
- Hosting & analytics providers
- Law enforcement (only when required by law)
We NEVER share key codes or security-sensitive vehicle data with unauthorised parties.
5. Cookies & Tracking
Our website uses cookies to improve user experience. You can disable cookies in your browser settings.
6. Data Security
We use secure hosting, encryption, and restricted access protocols to protect your information.
7. Your Rights (Australia)
You may request to:
- Access your information
- Correct or update your data
- Delete your personal information
- Opt-out of marketing
8. Third-Party Links
We are not responsible for the privacy practices of external websites linked from our site.
9. Children’s Privacy
Our services are not intended for individuals under age 16. We do not knowingly collect information from children.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates are posted on this page with a revised effective date.
11. Contact Us
If you have questions, email us at: [Insert Email]